Shipping & Returns

SHIPPING

*Due to the COVID-19 pandemic, order fulfillment and shipping delays may occur.*

Please allow 1-3 business days to fulfill your order. Please be aware that fulfillment timeline is separate from the shipping and delivery timeline.

Shipping Method: USPS

Estimated delivery time: 2-4 business days depending on area of delivery. Please be aware delays may occur.

Shipping Price: $8.30 - $13.50 depending on area of delivery and size of box.

DAMAGES

Herbal Cup Tea is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

 

RETURN POLICY

 

Please request email authorization from us before sending returns. Any returns made without email authorization will not honoured.

Any returns must be made within 30 days of placing your order. Products to be returned must be sealed, unopened and unused. Returns can be sent to PO Box 352132, Los Angeles CA 90035.

 

We are not responsible for any shipping costs related to returning your order. You will be refunded the cost spent on our products but not the cost of shipping. Refunds will be granted after we receive and inspect the products that were returned.

 

For more information, please email us at herbalcuptea@gmail.com

Made with ♥ by Herbal Cup
© Copyright 2013 Herbal Tea Cup. All Rights Reserved.  By The Collective Media
PO Box 352132. Los Angeles CA 90035
Email : herbalcuptea@gmail.com